Rendesco

At a glance

Website Design

Website Development

User Journey Mapping

Custom Web App Development

B2C Market Entry Strategy

Rendesco

From traditional energy supplier to automated lead generation system

Helping Rendesco break into the B2C heating market with a calculator that qualifies leads automatically.

Overview

Rendesco was doing well in B2B energy and heating solutions. They had strong relationships with business clients. Good track record. Solid reputation.

But they saw a bigger opportunity.

The B2C market was massive. Rising energy prices meant homeowners were looking for cheaper, greener solutions. Rendesco's electric heating system was perfect for them. Lower costs. Better for the environment. The exact solution people needed.

They just couldn't communicate it. Every attempt to speak to consumers fell flat. The B2B messaging didn't work. They needed a complete shift to break into this market.

The Problem

Rendesco was stuck using B2B language for a B2C audience.

Their messaging was built for business buyers. Logic. ROI. Long-term contracts. That works for companies. It doesn't work for homeowners. Consumers have shorter attention spans. Higher risk concerns. Different reasons to buy.

Every time they tried to reach B2C clients, the message didn't land. People bounced. They didn't engage. The value wasn't clear. The process wasn't simple.

They were leaving a massive market on the table because they couldn't say what they did in language consumers understood.

Cause

Three things were blocking their B2C entry:

Outdated brand. The visual identity and tone were built for business. Pro. Corporate. Safe. That doesn't work with homeowners looking to save money on heating bills.

Unclear website. The site explained the tech details. It didn't show the consumer benefit. No clear path. No simple process. Just info that required too much work to understand.

No real funnel. There was no system to capture interest, qualify leads, or move people to action. Just a contact form. That's not enough for B2C. People need instant answers and clear next steps.

Without these fixed, they couldn't crack the consumer market. The opportunity would stay out of reach.

Impact

The cost was real:

Wasted time and resources. Every B2C attempt fell flat. Marketing spend with no return. Hours spent on messaging that didn't convert. Resources burned trying to figure it out.

Lost leads. The few consumers who did find them bounced. The message was too complex. The process wasn't clear. They went to competitors who made it simple.

Longer sales cycles. When they did get consumer interest, closing deals took forever. Without clarity and trust, people hesitated. They shopped around. Many never came back.

Market share left on the table. While Rendesco struggled with B2C messaging, competitors were winning. Taking market share. Building consumer brands. Getting ahead.

Lost Opportunity

Here's what was at stake:

The B2C heating market in the UK is massive. Energy prices keep rising. Homeowners are looking for cheaper, greener options. Rendesco's solution was perfect. But if they couldn't say it clearly, they'd miss it all.

Without fixing this, Rendesco risked:

Staying B2B-only forever. The B2B market is good. But it's limited. Growth caps out. B2C is where scale happens. Missing this meant missing their biggest growth lever.

Watching competitors win. Other heating companies were already in B2C. Building brands. Taking market share. Every month Rendesco delayed was market share lost forever.

Never building a scalable system. B2B relies on relationships and long sales cycles. B2C can scale with systems. Lead gen that works while you sleep. But only if the messaging and funnel are right.

Missing the compounding effect. Consumer brands compound. Word of mouth. Reviews. Repeat business. Referrals. But you need volume first. Without B2C entry, none of that happens.

The opportunity was huge. The window was closing. They needed to move fast and get it right the first time.

Breaking it down in numbers

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At a glance

Website Design

Website Development

User Journey Mapping

Custom Web App Development

B2C Market Entry Strategy

Promise

Promise

We saw what Rendesco could become. Not just a B2B supplier. But a consumer-first brand with a system that qualifies leads on its own and makes the path to purchase dead simple.

Our promise was clear:

Translate their expertise into consumer language. Work with brand expert Rob Bootle to rewrite messaging, redesign the brand, and position for B2C without losing B2B trust.

Build a website that works for both audiences. Clear paths for businesses and consumers. Different journeys. Different language. Same quality.

Create a custom calculator that does the selling. A web app that lets homeowners see their savings instantly. Qualifies them on its own. Funnels them to booking. Captures data even when they're not ready.

Deliver a complete lead gen system. Not just a website. A machine that generates qualified leads while they sleep.

The plan:

Strategy & Brand (with Rob Bootle): Position for B2C market entry. New messaging. New visuals. New tone of voice that works with homeowners.

Website Design & Development: Build in Webflow with clear user journeys. Site mapping. Wireframing. Separate paths for B2B and B2C audiences.

Custom Calculator Web App:

  • Enter postcode and house number
  • API lookup pulls property data (EPC ratings, size, bedrooms)
  • Instant savings math
  • Auto qualification (outdoor space, ownership status)
  • Direct funnel to Calendly booking and survey payment
  • Data capture for leads not yet ready to follow up later

Lead Gen System: Turn the calculator into their main B2C tool. Qualify leads before the first call. Capture everyone for future follow-up.

This wasn't just a rebrand. It was a market entry strategy with built-in lead gen.

Outcomes & Results

The change was immediate:

Breaking it down in numbers

Dozens of qualified leads in the first week
The calculator launched and started working immediately. Real people. Entering real addresses. Getting real savings estimates. Booking real surveys.

Calculator became the main lead gen tool
The B2C funnel now runs on its own. People find the site. Use the calculator. Qualify themselves. Book. All without sales calls or manual work.

Data capture on leads not yet ready
Even people who aren't ready (renters, no outdoor space) get captured. Follow-up talks nurture them until they are ready. Nothing gets lost.

The strategic impact

Successfully working in both B2B and B2C markets
Rendesco now speaks to businesses and consumers. Different messaging. Different funnels. Same quality. The rebrand didn't hurt B2B, it actually opened doors with property developers.

Ability to package their support system
The calculator created structure they didn't have before. Clear offerings. Clear pricing. Clear process. That clarity helped them package services for both markets.

Opened B2B opportunities through the process
The website refresh opened doors with property developers and other B2B industries. Better positioning. Clearer value. Stronger brand.

Scalable lead gen without sales team work
The calculator qualifies leads before anyone picks up the phone. That means sales time goes to deals that close. Not education. Not saying no. Just closing.

Market entry done in weeks, not years
Most companies spend years figuring out B2C. Rendesco did it in one project. Clean launch. Fast results. System that scales.

We chose Tom because he quickly understood our market and made excellent suggestions for improvement. The process was collaborative and efficient with clear timelines, frequent check-ins, and fast turnarounds. He flagged challenges early and always came with solutions and from that, the impact has been nothing short of significant. Our new site is faster, clearer, and so much easier to manage. The calculator is driving more qualified enquiries and better customer conversations. His user-first approach, attention to detail, and strong UI/UX capability really impressed us. Overall, we found Tom proactive, outcome-focused, and a pleasure to work with. We'd absolutely recommend him and would happily work together again."
Alastair Murray

Alastair Murray

CEO & Founder, Rendesco

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